BELWOOD – After a fire broke out earlier this month in the building where the Belwood Post Office was located, Canada Post has provided an update to residents looking to pick up their mail.
“As a result of the fire that took place in the building where the Belwood Post Office was located, our operations team is quickly adjusting our postal operations and working on contingency plans to serve the residents of Belwood.” Canada Post said in an update on social media.
“As a result, regular mail delivery has resumed on Monday, November 21. Residents who were picking up their mail at the retail counter of the Belwood Post Office can now temporarily pick up their mail at our Guelph postal facility, located at 250 Woodlawn Road West, from Monday to Friday between 8 am and 7 pm. They must provide a valid government-issued photo identification when collecting their mail. We are still working on an alternate temporary solution for these customers and we will continue to keep them informed.”
“While we look to resume postal services in the community, customers can access postal services at the post office located at 299 St. Andrews Street West in Fergus. They can also pick up carded items at this location by providing a valid government-issued photo identification.”
Customers who are missing a mail item or parcel are asked to contact the sender and begin their claim for a refund or have the parcel sent to them again. Customers can also contact Canada Post’s Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797) for further information.